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Terms, Conditions & Refund Policy

✨ A Quick Note About Your Booking

Thank you for choosing Photo Fabulous.

I want every photography experience to feel relaxed, enjoyable and clear from the very beginning. These Terms & Conditions explain how bookings, payments, cancellations, image delivery and the use of your photographs are handled.

By booking a photography service with Photo Fabulous and paying any required booking fee, deposit or balance,
you confirm that you have read and agree to these Terms & Conditions.

If you have any questions, please get in touch before booking. I'm always happy to explain anything that isn't clear.

Photo Fabulous Referral Programme

Thank you for helping spread the word about Photo Fabulous! We truly appreciate every recommendation. These Terms & Conditions explain how our referral programme works.

1. How the programme works

For every new client you successfully refer to Photo Fabulous, you'll receive a £25 referral reward once all qualifying conditions have been met. There is no limit to the number of referrals you can make.

2. What qualifies as a successful referral?

A referral is considered successful when:

The referred person is a new Photo Fabulous client who has never previously booked or purchased a service from Photo Fabulous.
The new client books a qualifying photography service directly with Photo Fabulous.
The new client clearly states your name as the referrer before or at the time of booking.
The photography session has taken place.
The client's invoice has been paid in full.
Any applicable cancellation or refund period has expired.

3. Referral reward

The referral reward is £25 for each successful referral. There is no maximum number of referral rewards you can earn.

Examples:

1 successful referral = £25
5 successful referrals = £125
10 successful referrals = £250

4. When will I receive my reward?

Referral rewards are normally paid within 14 days after all qualifying conditions have been met.

Payment will be made by bank transfer or another payment method agreed by Photo Fabulous.

5. Qualifying services

Referral rewards apply only to qualifying photography services offered by Photo Fabulous. Certain promotional offers, discounted services or special projects may be excluded at Photo Fabulous' discretion.

6. One referral per client

Only one referral reward may be claimed for each new client. If more than one person claims to have referred the same client, the reward will be paid only to the person first named by the client during the booking process.

7. Existing clients

Referral rewards are available only for new clients.

Repeat bookings, returning clients, or clients who have previously booked with Photo Fabulous do not qualify.

8. Self-referrals

You may not refer yourself or create bookings on behalf of yourself to claim referral rewards.

9. Cancelled or refunded bookings

Referral rewards are not payable if the referred booking:

is cancelled,
is refunded,
is fraudulent, or
otherwise does not complete successfully.

10. Abuse of the programme

Photo Fabulous reserves the right to refuse or cancel referral rewards where there is reasonable evidence of fraud, abuse, misleading activity, or any attempt to manipulate the programme.

11. Changes to the programme

Photo Fabulous may amend, suspend or withdraw the referral programme or these Terms & Conditions at any time without prior notice. Any referrals that have already qualified before changes take effect will still be honoured.

12. Privacy

Personal information collected as part of the referral programme will be handled in accordance with Photo Fabulous' Privacy Policy and applicable UK data protection laws.

13. Contact

If you have any questions about the referral programme, please get in touch with Photo Fabulous.

Thank you for recommending us. Every referral means the world to a small business, and we're incredibly grateful for your support.

Booking & Payment

A booking fee or deposit may be required to reserve your chosen date and time.
A non-refundable booking deposit of £50 is required to secure your booking and will be deducted from the total cost of your chosen package. If you choose to cancel your booking, the deposit is non-refundable. If Photo Fabulous needs to cancel the session for any reason, your booking deposit will be refunded in full. If your session is rescheduled with sufficient notice, the deposit may be transferred to a new agreed date at the discretion of Photo Fabulous.
Your booking is only confirmed once the required payment has been received and confirmation has been provided by Photo Fabulous.
Dates and times cannot be held indefinitely without payment.
The remaining balance is due on or before the date of the photography session unless otherwise agreed in writing.
For larger events, corporate photography or bespoke projects, an alternative payment schedule may be agreed in writing.
Additional photography time, images, prints, albums, travel or other extras requested by the client may incur additional charges.

Cancellations & Rescheduling

Life happens, and I understand that plans sometimes change.

If you need to reschedule your session, please provide at least 48 hours' notice wherever possible.
Where sufficient notice is provided, payments already made may be transferred to a new date at the discretion of Photo Fabulous.
Cancellations or rescheduling requests made with less than 48 hours' notice may result in the booking fee or deposit being retained to reflect time reserved and reasonable losses incurred.
Repeated rescheduling may require a new booking fee before another date is reserved.
If a client fails to attend a session without notice, payments already made may be retained.
For events, corporate photography and other bookings where significant preparation, travel or a substantial period of time has been reserved, separate cancellation terms may be agreed in writing before booking.

Online & Distance Bookings

Where a booking is made online, by email or by telephone, consumer cancellation rights may apply.

If you ask Photo Fabulous to begin providing services within any applicable statutory cancellation period, including consultation, planning, preparation or the photography session itself, you may be asked to confirm that you wish the service to begin.

Where services have already been provided at your request, you may be required to pay for the work completed up to the point of cancellation.

Nothing in these Terms & Conditions affects your statutory rights.

Weather & Unforeseen Circumstances

For outdoor photography sessions, weather conditions may affect whether the session can safely or reasonably take place.

If severe weather makes an outdoor session unsuitable, an alternative date may be arranged at no additional photography charge.
Decisions regarding weather-related rescheduling will be made as close to the session as reasonably possible.
Photo Fabulous is not responsible for changes in weather during a session or for environmental conditions beyond reasonable control.

If Photo Fabulous Needs to Cancel

In the unlikely event that Photo Fabulous is unable to provide the agreed photography service due to illness, emergency or circumstances beyond reasonable control, you will be offered the option to:

Reschedule the photography service; or
Receive a refund of payments made for services that have not been provided.
Where reasonably possible, I will give you as much notice as I can.

During Your Session

Please arrive on time so you can receive the full duration of your booked photography session.
Late arrival may reduce the available photography time.
Additional time is not guaranteed and may incur an additional charge where available.
Clients are responsible for ensuring that locations, venues or properties can legally and safely be accessed for photography.
Any photography restrictions imposed by venues, event organisers, religious establishments or other third parties may affect the photographs that can be captured.
Photo Fabulous cannot guarantee specific photographs where access, timing, lighting, guest behaviour, venue restrictions or circumstances outside the photographer's reasonable control prevent them from being taken.

Children & Young People

Children and young people under the age of 18 must have permission from a parent or legal guardian to participate in a photography session.
A parent, legal guardian or responsible authorised adult must be present where appropriate.
The parent, guardian or responsible adult remains responsible for the supervision, behaviour and safety of children during the session.
Photo Fabulous reserves the right to pause or stop a photography session if continuing would be unsafe.

Creative Style & Image Selection

When booking Photo Fabulous, you are choosing my photographic and editing style.

My portfolio represents the general style, approach and quality you can expect. However, every session, person, location and event is different, and identical results cannot be guaranteed.

Final image selection is made by Photo Fabulous unless the chosen package includes client image selection.
Images that are technically unsuitable, duplicates, test photographs or images that do not meet my professional standards will not normally be delivered.
Personal dissatisfaction based solely on individual taste, appearance or preference does not automatically entitle a client to a refund.
Reasonable concerns about the photography service should be raised as soon as possible so I have an opportunity to discuss and, where appropriate, resolve them.

Image Delivery

Final edited photographs will typically be delivered within 2 to 4 weeks unless a different turnaround time is stated in your chosen package or agreed in writing.
Larger events, corporate photography and high-volume galleries may require additional editing time.
Any estimated delivery date is an estimate unless a specific delivery deadline has been agreed in writing.
Images are normally delivered through a private online gallery.
Clients are responsible for downloading and securely backing up their photographs after delivery.
Photo Fabulous does not guarantee indefinite storage of galleries or image files.
Galleries may be removed after a reasonable period. Clients are strongly encouraged to download and back up their photographs promptly.

Priority & Express Delivery

Where Priority or Express Delivery is offered, availability must be confirmed before booking or purchase.

Priority delivery is subject to workload and scheduling capacity and is not guaranteed unless confirmed in writing by Photo Fabulous. If an agreed priority delivery service cannot be provided, any additional fee paid specifically for that priority service will be refunded.

Raw & Unedited Images

Raw or unedited image files ARE NOT supplied.

The editing and final selection of photographs form part of the Photo Fabulous photography service and creative process.

Copyright & Personal Use

Private clients receive permission to download, print and share their purchased or included photographs for personal use. Photographs may not be sold, licensed to third parties or used for commercial purposes without prior written permission. Clients should not significantly alter, apply filters to or otherwise edit delivered photographs in a way that may misrepresent the work of Photo Fabulous. Credit to Photo Fabulous is always appreciated when photographs are shared online, but is not required for normal personal use.

Business & Commercial Use

Photographs created for personal branding, business photography, corporate photography or other commercial purposes may be supplied with agreed usage rights appropriate to the service booked.

Unless otherwise agreed in writing, copyright remains with Photo Fabulous.

Images may not be resold, transferred, licensed to third parties or used outside the agreed purpose without permission. Additional commercial usage or licensing may incur an additional fee.

Portfolio, Marketing & Promotional Use

Photo Fabulous will not assume permission to use your photographs for marketing simply because you have booked a session. Where I would like to use selected photographs on the Photo Fabulous website, portfolio, social media, marketing materials, competitions or promotional content, permission may be requested separately.

You are free to say no. Choosing not to give marketing permission will not affect the photography service you receive.

Where photographs prominently feature children or young people, appropriate permission from a parent or legal guardian will be required before images are used for promotional purposes.

Events & Guest Photography

At events, Photo Fabulous will make every reasonable effort to capture important moments, people and details.

However, photography can be affected by guests, venue staff, other photographers, videographers, lighting conditions, restricted access and the timing of the event. Photo Fabulous cannot guarantee that every guest, interaction or moment will be photographed. Clients are responsible for informing Photo Fabulous in advance of particularly important people, moments or planned activities wherever possible.

Bar & Bat Mitzvah Photography

For Bar and Bat Mitzvah photography, clients are responsible for confirming photography permissions and restrictions with the synagogue, venue or relevant religious authority. Some ceremonies or locations may restrict photography, movement, flash or access. Photo Fabulous will respect all venue and religious restrictions and cannot be held responsible for photographs that cannot be captured as a result of those restrictions.

Family Photography

Children, babies and family members may not always behave or respond as expected during a photography session.

Photo Fabulous will work patiently and adapt wherever reasonably possible, but specific poses, expressions or photographs cannot be guaranteed. Sessions will not normally be refunded solely because a child does not smile, participate or cooperate as hoped.

Travel, Parking & Location Costs

Travel, parking, congestion charges, venue fees, permits or other location-related costs may be charged in addition to the photography package where applicable. Any known additional costs will be discussed before the booking wherever reasonably possible. Unexpected charges outside Photo Fabulous's reasonable control may be invoiced separately.

Safety & Behaviour

Photo Fabulous reserves the right to stop or leave a photography session or event where the photographer experiences threatening, abusive, discriminatory, dangerous or seriously inappropriate behaviour.

The safety of the photographer, clients and others is always the priority.

Where a session is ended because of client or guest behaviour, a refund may not be provided for photography services already performed or reasonable losses incurred.

Equipment Failure, Data Loss & Circumstances Beyond Reasonable Control

Every reasonable effort is made to maintain professional equipment, create backups and safeguard photographs.

In the unlikely event of equipment failure, accidental image loss, data corruption or another circumstance beyond reasonable control, Photo Fabulous will take reasonable steps to resolve the situation.

Where the agreed photography service cannot be provided or the photographs are materially lost, any remedy will be considered in accordance with the circumstances and your statutory rights.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

Complaints & Concerns

If you are unhappy with any part of the service, please contact me as soon as possible.

I ask that concerns are raised promptly so I have a reasonable opportunity to understand the issue and, where appropriate, put things right.

Changes to These Terms

Photo Fabulous may update these Terms & Conditions from time to time.

The terms applicable to your booking will normally be those provided or available at the time your booking is confirmed, unless a change is required by law or otherwise agreed in writing.

Questions?

I want every photography experience to feel enjoyable, relaxed and memorable.

If you have any questions before booking, please get in touch.

📧 photofabulousuk@gmail.com

Thank you for choosing Photo Fabulous 💛

Lee Romi

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